Richer Support’s COVID-19 Policy


Our Commitment to Your Safety During COVID-19

At Richer Support, the health and well-being of our clients and team members are paramount. In response to the ongoing COVID-19 pandemic, we are proactively implementing measures to guarantee a secure and supportive environment for everyone involved. Here are the key steps we're taking:

Appointment Adjustments for Suspected Cases

If you or someone in your household suspects having COVID-19, your scheduled visit will be either postponed or transitioned to Telehealth for your safety.

If your practitioner suspects or has been in close contact with a confirmed case of COVID-19, your visit will also be rescheduled or moved to Telehealth as a precautionary measure.

Flexible Telehealth Options: To provide continuous support, we offer Telehealth services. This ensures that even if your in-person appointment is rescheduled, you can seamlessly transition to virtual sessions for uninterrupted assistance.

Personal Protection (PPE)

At any point during or prior to your appointment, we will respond to requests for masks, PPE, or documentation of a negative COVID-19 test.

Continuous Monitoring and Adaptation:

We are committed to staying informed about the latest developments related to COVID-19. Our protocols are continuously reviewed and updated to align with the guidance provided by the Australian Government.

Open Communication:

If you have any concerns or specific needs related to COVID-19, please do not hesitate to reach out. We value open communication and are here to address any questions or uncertainties you may have about our services during this time.

COVID-19 Information for People with a Disability